Shipping policy

Shipping Policy

Thank you for shopping with WINSOME. Please read our shipping policy carefully.

Order Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on Sundays or public holidays.

Delivery Time
- Major cities (Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, etc.): 2-4 business days
- Other cities: 4-7 business days

Shipping Charges
- Free delivery on orders above Rs. 4,999
- Standard shipping charges apply on orders below this amount, calculated at checkout

Order Tracking
Once your order is shipped, you will receive a confirmation with tracking details via SMS/WhatsApp/Email.

Delayed or Lost Shipments
If your order has not arrived within the estimated delivery time, please contact us at [your email/phone] and we will look into it right away.