Refund policy

Refund & Return Policy

We want you to be completely satisfied with your purchase. Please review our return and refund policy below.

Return Eligibility
- Items must be returned within 3 days of delivery
- Product must be unused, unwashed, and in original packaging with tags attached
- Due to hygiene reasons, undergarments/lingerie items can only be returned if they are unused and have not been tried on

Non-Returnable Items
- Sale items or items purchased with a discount code
- Items without original packaging or tags

How to Request a Return
Contact us at [your email/phone number] with your order number and reason for return within 3 days of receiving your order.

Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days via [bank transfer/JazzCash/Easypaisa/original payment method].

Exchanges
If you received a defective or wrong item, we offer a free exchange. Contact us immediately with photos of the product.